A few weeks ago, quite strange news was reported in Mexico that some cell phone brands viz Samsung They started sending somewhat threatening messages to owners of some equipment they acquired on the gray market even though it wasn’t really illegal. Because the devices were numbered due to a massive blockade.
It did not appear to the entity that protects the consumer of the product Mexico, Profeco, therefore contacted the manufacturing companies to stop these actions before thousands of users in the country are affected by this fact. As their statement on Twitter noted, such a system should not exist, since at the end of the day many devices are genuine, they were simply purchased from other distributors who did not necessarily steal the equipment.
⚠️#Communication he @IFT_MX y #Prophet We call for the immediate suspension of cell phone blocking that affects #Consumer Rights.
We reiterate our commitment to work collaboratively on behalf of users and consumers.
Consult 👉🏼… pic.twitter.com/WE903oCAIv
— Profeco (@profeco) October 19, 2023
If a user has been unfairly suspended from a group, he or she may contact Prof To make a kind of interaction through email, and thus they intercede with the respective company to unlock the cell phone. This applies to all companies in the country, so customers can immediately report such actions against them, especially if they have paid legal fees for the phone.
Indeed, after issuing the respective statements, such as companies Samsung y Motorola These blocks have been removed. This means that the public is free to choose to buy cell phones on the gray market or through some other somewhat legal method.
Through: Twitter
Editor’s note: While buying from the gray market is not entirely correct, people are also not getting equipment illegally. So it is fair to remove these blocks, at the end of the day they have spent money on these devices.
