inside America Filing a lawsuit is the easiest thing in the world, from just a neighbor having trouble with your snow-filled driveway to even a company violating rights against loyal customers who pay for its products or services. This has been the recent case with Amazon Prime, as customers aren’t too happy with the rates they’re managing, which is why they’re moving forward in ways that can be considered legal.
A group of customers do not agree at all with the price increase on the platform. Prime VideoAs some have pointed out that this additional amount was not informed to them in advance, it has become a case in the state California. In the paper they state that state consumer protection laws are being violated, since they have changed their terms for their convenience so that they pay more for membership.
Note that since 1971 2023 Amazon They mentioned that they will be changing, one of them has a new membership level that will have ads, but you will have the option to upgrade to one that doesn’t have them by paying an additional USD 2.99 to the plan. However, as people are violating pre-agreed terms, it doesn’t seem fair to them that they are put into packages by default that require them to see ads in their programs.
This leads us to the users seeking $5 million in damages and an injunction prohibiting the company from engaging in further fraudulent behavior toward subscribing users. Prime Video before December 28, 2023 and it honors the subscription agreement unless they stop paying and want to re-subscribe. In this case, they should comply with the new rules imposed which now include two types of membership.
Via: HThe Hollywood Reporter
Editor’s note: In a certain way it is understandable that they are angry, but I think that there are companies that also indicate in their contracts that there are conditions that they can change at any time, so the best thing is to read it again and make sure that they do not get the wrong way.