Bambu Lab is recalling all A1 3D printers – don’t use them until you read this

Bamboo Lab Official reminder All A1 3D printers (except A1 Mini). The company is “strongly urging” owners to stop using it for safety reasons after warning of “unstable temperature readings” which were initially attributed to a faulty heating cable. last weekAs reported Tom’s device. After further investigation, Bamboo says that “less than 0.1% of all A1 printer sales” are affected by the problem, but cannot determine the cause with 100% certainty, and is therefore offering every A1 owner who wants a full refund.

The company is not recalling any other printers in its product range. So if you own one

Here’s the TL;DR of what’s going on:

to explore Written last week They are not properly designed to relieve tension on the heating wire – the thickest part of the wire, which is designed to prevent kinking at the connection point – making it too easy to damage and potentially short circuit. But Bamboo now believes there is another unknown issue that may be at play with some printers and has therefore decided to withdraw the A1.

Bambu Lab says it will take up to 15 business days to process any refunds. However, if you choose to apply your cash back to one of its printers instead, you’ll get an $80 voucher to use on that purchase or a new redesigned A1 printer when “approx. May”.

Alternatively, you can repair the A1 yourself when the new heating units are ready in late March and receive a $120 voucher to use on anything in the Bambu online store (assuming self-repair is legal in your country). bamboo A video has been uploaded from the exchange process and Detailed written tutorial To help you decide whether to go the DIY route.

Finally, Bamboo A1 printer owners are told to let the company know which option they choose This is the registration page This way he can order the right number of parts for preparation. A self-repair process selection will actually occur expand Six month A1 guarantee. Bamboo says its official resellers “should” offer the same terms as those who purchased through one

Bamboo added some photos to his blog last week. This looks like a damaged cable:

Here is a healthy cable:

Updated on February 5, 2024 at 12:24 am ET: Added some more details.