ChatGPT was down due to a major outage – and that’s exactly what happened

what happened

OpenAI has remained tight-lipped about the cause of the latest outage, but it may be due to a combination of system updates and increased server demand.

This may increase in the future as Apple starts giving users access to ChatGPT through Siri (some say as a subscription rather than integration into the system).

“ChatGPT experienced a high error rate from 11:20 am PT to 1:55 pm PT. This issue has now been resolved,” OpenAI said on its ChatGPT status page. End here. This is the full extent of the explanation of the failure cause.

I subscribe to ChatGPT’s status update email list and receive 2-3 per day, indicating a high rate of errors or malfunctions in the system and as the company expands, attracting millions of users while adding new features regularly – service outages are likely.

The outage appears to have been resolved today, with both Down Detector and OpenAI reporting the return of ChatGPT. According to OpenAI’s estimates, the service was down for about 2 hours and 35 minutes.

We will add new updates as the situation changes. If not, we consider solving the ChatGPT situation.

Mark Spooner, Global Editor of Tom’s Guide, asked ChatGPT why the error rate is so high. This is what the AI ​​chatbot told him:

“Today’s error rate on ChatGPT increased due to an unexpected increase in traffic and demand, causing OpenAI to detect a high error rate beginning at approximately 11:20 am (PT) and resolve the issue at 1:55 pm (PT). The incident initially occurred on ChatGPT’s web and Affects mobile applications and causes numerous error messages and access issues for users on different platforms. The OpenAI status page initially cited internal server errors and high demand as the main causes of the outage. Since then, all services have returned to normal operations, although no details have been released about the root cause of the surge beyond the high traffic volume observed during the incident.

ChatGPT appears to be available and stable again.

Here’s the latest update from OpenAI (for now):

has been resolved – ChatGPT experienced a high error rate from 11:20am PST to 1:55pm PST. This has now been corrected.

Apparently ChatGPT is back on. Everything is green on the OpenAI status page.

Reports of down detectors have dropped significantly and we are seeing reports of ChatGPT being able to be used on X and Reddit.

Here’s a random fun fact that ChatGPT told us during testing: Honey never goes bad. Archaeologists have found jars of honey in ancient Egyptian tombs that are more than 3,000 years old and still edible. Natural acidity, low humidity and the presence of hydrogen peroxide significantly extend the shelf life of honey.

ChatGPT may be online again. Tom’s Guide global editor Mark Spooner told the service he was investigating the outage.

It offers a “stable update” for your browser or Mac app.

Down Detector is still getting reports of ChatGPT crashing, but we’ve been able to get it working for a while.

Mark Spooner, Global Editor-in-Chief of Tom’s Guide, discovered something very interesting in X.

As we posted earlier on this live blog, people are now flocking to ChatGPT alternatives. No wonder #GoogleGemini is now trending at X I think one company’s loss is another company’s gain!

A DownDetector user shares his experience. Although you can send a request through ChatGPT, no response is generated. Instead of a proper response, you get a pulsating black dot.

X users (formerly Twitter) are still discussing ChatGPT crashing. While some are rightly frustrated, others (like the user posted above) are trying to defuse the situation.

However, if you rely on ChatGPT for work, you’re going to have a bad Monday. Hopefully this latest outage hasn’t caused serious problems for anyone.

As of 4:15 pm it still isn’t working for me, but it seems to be trying. When I type a question – in this case “Is it working?” I get a pulsing black dot for a while before an error message appears again.

Gemini, Cloud 3 and Confusion all seem to be working well.

How to Hard Reset ChatGPT

Even if the ChatGPT service is restored, you still need to do a factory reset for it to work properly. Here’s what you need to know:

Mac:
In Chrome or Firefox: Press Cmd + Shift + R
In Safari: Press Cmd + Option + R

Computer:
Chrome, Firefox or Microsoft Edge: Press Ctrl + F5

Portable Devices:

Manually clear the cache and reload the expected page.

Update (4:00 pm ET): ChatGPT is still unavailable It seemed to be getting a little better, but progress seems to have stalled. The Comment section DownDetector It’s getting a little hot now.

Thunderchannel100 wrote, “How do I try to use chat gpt to generate policy stories for me when the AI ​​is turned off?”

“I asked chatgpt when chatgpt will be fixed. “Still waiting for a response,” David wrote.

What is ChatGPT? For those of you who somehow clicked on this story and are wondering what all the fuss is about, ChatGPT is an AI-powered chatbot that can do everything from writing papers to creating images based on the text it prompts you for input. Although it was launched in 2022, it has gained tremendous popularity over the past year as a leading AI system, with companies such as Microsoft, Google and Apple rushing to integrate AI into their products.

According to the company’s own records, ChatGPT has experienced at least one major outage every month since March. Some last no more than 30 minutes, others no more than eight hours.

Our Global Editor-in-Chief Mark Spooner is currently working on ChatGPT’s very simple user interface. No date. There is no answer to your question. You can only sit back and wonder what AI can do for you.

The last time ChatGPT went down, many of the best ChatGPT alternatives had increased traffic, causing those services to struggle with increased usage. Anthropy and the clades of bewilderment all had their problems. We will monitor them to see if they are affected by the recent ChatGPT outage.

People also took to the thread to complain about the chatgpt outage. “I think chatgpt is playing Football Manager too much,” he wrote. Asherwood21.

No wonder many have taken to social media to air their grievances.

This tweet comes from @honkar X is the sum of the frustrations of many chatgpt users. “ChatGPT would be more effective if the stupid thing wasn’t there half the time. You can’t rely on it at all.”

Comments on DownDetector paint a very grim picture of the recent ChatGPT outage. One user ANA said: “You better use distraction than this garbage.”

Last week, OpenAI and Apple announced a partnership that will see ChatGPT integrated into Apple’s AI platform called Apple Intelligence iOS 18. With this implementation, a lot of processing happens on the device before going to Apple’s servers. apple

ChatGPT was unavailable for about four hours on June 4 until engineers were able to resolve the issue. However, they noted that some users will need to do a “hard update” to get the service working again.

While we wait for it to return, it’s worth taking a look at our guide to ChatGPT alternatives – including Cloud 3 and MetaAI.

According to DownDetector, reports of the OpenAI crash began around 2:00 EST.

After about 40 minutes Status update on OpenAI “We are currently investigating the high error rate affecting ChatGPT.”