All Iliad customers are ready to request a handsome refund. So let’s see how to start the process properly.
The Iliad Definitely one of the best telephone operators in recent years. In a short time, the Transalpine company became a real colossus, so much so that it annoyed the companies Caliber from Vodafone, Tim and Windtree. Now all its customers, however, will be able to request a refund, so let’s see how to do it.
In recent years, telephone operator Iliad has also exploded in Italy. In fact, Transalpine Telephone Company has managed to convince everyone with its convenient offer. In a short time, the red operator was able to reach the giants of the Italian market, such as Vodafone, Tim and Windtree. A devastating economic force, Iliad is considering acquiring VodafoneWith a tedious discussion that has been going on for a year now.
Of course, however, all that glitters is not gold. In fact, although the prices are convenient, sometimes there may be some inconvenience. All this happened yesterday, when the network stopped working. For this reason The telephone company decided to issue a refund to all customers who were unable to use the network. So let’s see how the Iliad can be reclaimed.
Iliad, it’s now possible to request a refund: the complete guide
In the meantime Iliad has therefore decided to launch a page dedicated to users who have been affected. The sum of the errors attributed to it Iliad disservice for 5 euros each day. The maximum amount refundable is EUR 100 euros. Instead the refundable sum is 2.50 Euros per day in case of discontinuance of services. Compensation will be for those who have suffered a non-time loss More than three working days.
for mobile phone will return 2 euros up to a maximum for each working day 60 euros. Furthermore, if the refund is not automatic, it needs to be presented Apply through User Services. You can call the free number from Monday to Friday from 8 to 22 177. Calls will be possible from 9 to 20 on Saturdays and Sundays, public holidays.
Each affected user You can apply online from the operator’s official website at a low cost. It will also be possible to send a fax or a registered letter to +39 02 30377960 from Italy and abroad. The address to send the complaint will be “Iliad Italia SpA, PO Box 14016, 201246 MilanFinally, those calling from abroad must contact +39 351 8995177.