Telcell is one of the largest companies nationwide when we talk about mobile internet services, so it is very worrying when its service suffers, Something that happened in the last few hours.
According to Downdetector, as of yesterday, June 20 at 10:00 p.m., multiple issues were reported on Telcel’s mobile network. While users in Mexico City, Monterrey and Guadalajara have been the most vocal, The collapse of the system is something that has affected everyone in the country in one way or another in the last few hours.
Although Telcel’s official customer service account on social media has tried to calm the public down, noting that they are already working on a solution, there is currently no answer as to what caused the error in the first place. However, as the night progressed, user reports began to decrease. Complaints started resurfacing earlier in the day.
As always, all we can do is wait for Telcell to provide a clear solution, something that may take a few more hours. This is not the first such incident this year. Since a similar issue was reported last March. Although at that time the situation returned to normal within a few hours, there are currently many users who still do not have a stable network. On a related note, internet prices in Mexico will rise. Similarly, Telmex increases its Internet speed.
Author’s Note:
It is a shame that one of the most popular services in the country is suffering from such problems And it’s not just Telcell, almost all companies present the same problem constantly, which is more tiring than anything.
Through: Downdetector