For two generations of consoles, something that was supposed to emerge was the use of online accounts, which store a lot of user information, including credit cards, progress saved in the cloud, game achievements and of course titles purchased by individuals in digital stores. For that reason, losing your account can be a terrible thing, whether on the PlayStation platform, Nintendo, Valve or Xbox.
It turns out that a user Edited A strange story is told, the same as his description Microsoft It has been compromised, that is, you have lost access to it and it has been temporarily blocked due to too many attempts This was followed by contacting customer service, and thus talking to the relevant people who would probably restore access, something that probably didn’t help and the decision not to grant access was final.
Here is what is shared by this one Reddit:
Last update on my 15 year old xbox account that was compromised.
byu/planetgrayarea insidexbox
I haven’t slept for 24 hours, I’m collecting information on my account. I searched through emails from 13 years ago to get information from Microsoft that would help me recover my account. I spent 40 minutes on the phone just trying to get help to speak to a supervisor or manager who would have some power to get my account back. After giving card number, transaction history and date of compromised account. Xbox support eventually permanently suspended my account without the option to transfer it due to unauthorized access. I don’t think there is anyone who can help me, and if there is, they will never see these posts or hear my voice. I am permanently stuck in a low level customer service loop with a case number that has received a different version 4 times than the previous one Someone can help me, but they won’t hear the voice of the 12-year-old who first created my account and shared many memories with friends and family who died during that time. It breaks my heart to write this. The last part of the email hurts the most… “Here is a link to create a new account”….
This story has left its mark on gamers, for many the Xbox account is important, as it helped to meet people from other parts of the world, buy titles at fairly low prices and even transfer data to the next generation console. There are even people who have access to the 360, with data traveling through it one And ended up in the current device, that is, Series S y Series X.
Through: Reddit
Editor’s note: I have also known cases with Nintendo, where due to some error during purchase and when requesting a refund, they ban the user from refunding the money. So, you have to be careful, because any little mistake can bring bad luck.
