WindTre SMS information campaign has started to inform its customers about the increase in the price of prepaid cards from the first of September 2022, which, unlike the increase in last May and July, does not provide for the increase in data traffic at the same time. .
“Following Structural market conditions have changed Arising from exceptional events beyond our control and affecting certain costs of our services […] Offer costs will increase Up to 2 euros per monthIn detail to each subscriber affected by the change of specific SMS”: This is the information reserved for subscribers Windtray With mobile offers Prepaid Available on the official website in the category “Windtray report“
As indicated by the telephone company, “Changes will be communicated to interested parties August 1, 2022 through SMSwith all details applicable to the particular offer active on line” and, therefore, all customers for whom the surcharge is applicable have already received all Information Need via message on your mobile phone.
In the last few months Maggio you e July, WindTre has already announced other price increases for some of its mobile customers who rely on prepaid, but in that case the company also predicted a monthly increase in data traffic over the same period. In this case, however, rebuild It will not involve the possibility to have more traffic for customers.
Right of withdrawal: how it works and on what date it is possible to request it for free
Customers who are the objective withdrawal Switch to another operator after a WindTre service contract or price increase, thanks to the new one European Code of Electronic Communications They will be able to do so in the next one without penalty or deactivation costs 6 October 2022.
As indicated by the company’s information, it is necessary to send it to exercise the right communication that shows reason”Modification of contract terms“Medium Registered mail (Title “Wind Tre SpA CD MILANO BAGGIO ADDRESS PO Box 159 20152 MILAN MI”).
Alternatively, communications can be sent PEC at or through [email protected]Customer area of the website, a Authorized Point of Sale or by calling customer service at no 159.
Source: www.mondomobileweb.it
