As of September 10, 2023, the first generation of Microsoft Surface Duo no longer has official brand support.
Microsoft has chosen a somewhat strange approach Third Anniversary “Celebration” Its first Android-based foldable device with two screens, the Surface Duo. He did it with one bad news To those who still use it, because from today, The device will stop receiving updates Systems and Security.
So it is possible to know Visit the Surface device support websiteWhere it is specified that The first generation of Surface Duo On reaching the end of its support period 10 SeptemberAnd from that moment on, you will no longer receive new versions of the Android operating system or new security patches
The first generation of Surface Duo has reached the end of its support period after just two updates
Launched on September 10, 2020, the first model of the Surface Duo series was launched as a risky bet by Microsoft, which intended to position the family as Mobile phone options with folding screens Like the Samsung Galaxy Z Fold series.
And while the hardware was attractive, the company didn’t care much about the device’s software. Owners of the device had to wait over a year to get the first update, and over the three years of the device’s life, Microsoft has only been able to ship two major system updates: Android 11 and Android 12L.
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This is the confirmed support policy by Microsoft for the Surface Duo series
Now, the first delivery of the Surface Duo You will no longer receive new updates. No operating system version, no security patches. Meanwhile, the Surface Duo 2 will continue to receive updates until October 21, 2024 next year. However, considering the second installment of the family Just received a major system update After almost two years on the market, I’m afraid its owners don’t have much reason to be satisfied with Microsoft’s support policy.