Thanks to social media, it’s very easy to contact any company directly and hopefully get an answer. Since 2010, Ask PlayStation This has done it for console users. nevertheless, That will change next month, as personal contact with the brand ends in August.
This was revealed through his official Twitter account PlayStation Ask will stop answering private and direct questions starting August 1. After this day, every time you have a question for that account, you’ll be sent a link to an FAQ site, as well as a YouTube channel where you can get your issue resolved.
“Starting August 1, PlayStation 1-to-1 support via Twitter will no longer be available. To connect with PlayStation Support, go to https://bit.ly/3uYQKS1
For help articles and self-help resources, see https://bit.ly/3RHUp0p
For support videos, please visit https://www.youtube.com/c/playstationsupport
As of August 1st, 1-to-1 PlayStation support via Twitter will no longer be available. To connect with PlayStation Support, go to https://t.co/XrvlucY4jr For help articles and self-help resources, see https://t.co/RfTB4Wzxlp For support videos, see https://t.co/9dKMRCgkY2
— Ask PlayStation (@AskPlayStation) July 18, 2022
Although there are several channels where you can find answers to your dilemma, there is also the possibility that you call the company to get information about the repair of your console. If you live in Mexico, all you have to do is dial 01 800-759-7669.
In related matters, the lawsuit against the PlayStation Store has been denied. Similarly, the purchase of Bungie by PlayStation is finalized.
No doubt, a real shame. Unlike other companies, PlayStation had a fairly easy way to contact the company directly to get all your problems resolved.
Via: Ask PlayStation